Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and disclose your information. By accessing or using our platform, you agree to the terms of this Privacy Policy.
INFORMATION COLLECTION
Rich Products Vietnam collects, stores, and processes customer information to explore business opportunities and develop within the territory of Vietnam. Additionally, Rich’s uses this information to serve customer care purposes and communicate with customers regarding important product updates and company activities.
When you use our platform, we may gather personal information such as your name, email address, and phone number. We may also gather non-personal information, such as your IP address and browser type.
INFORMATION USAGE
Customer information is used in orders, bookings, engagements, and customer care activities. Customer information may be used to open up cooperation and business opportunities between the two parties. Rich’s and its employees will not use this information for any other personal purposes except:
• Provide and maintain our platform
• Communicate with you about our products or services
• Improve our platform and develop new features
• Personalize your experience
• Protect against fraudulent or unauthorized activity
We may share your personal information with third-party service providers who assist us in providing our platform or conducting our business. We may also share your information in response to legal requests or to protect our rights or the rights of others.
INFORMATION RETENTION PERIOD
Rich Products Vietnam will store customer-provided information on the company's internal systems. The retention period is 50 years.
YOUR CHOICES
You may choose not to provide certain personal information, but this may limit your ability to use certain features of our platform. You may also opt out of receiving promotional emails from us.
DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. We will use it only for the use specified and will not sell your information to a third party. However, no method of transmission over the Internet or electronic storage is 100% secure.
When you choose to log in using your Facebook/Zalo account, we will receive your personal information from these platforms. We are committed to using this information solely for the purposes clearly stated at the time of collection and in accordance with our policy. All information will be processed and stored in compliance with current legal regulations concerning personal data protection.
You have the right to withdraw your consent to the collection, processing, and use of your personal data at any time. To do so, you may:
- If you use Facebook to log in to our service, you can also request the deletion of data shared with us through Facebook. We will comply with Facebook's Data Deletion Callback process to ensure that your personal data is removed from our system and no longer shared with any third parties.
- You may also contact us directly to withdraw your consent by emailing ChamSocKhachHang@rich.com.
CONTACT INFORMATION
Rich Products Vietnam Address: 182 Le Dai Hanh Street, Ward 15, District 11, Ho Chi Minh City, Vietnam
ACCESS AND EDIT PERSONAL DATA
Currently, Rich Products Vietnam does not provide online means and tools for users to access and edit their data. If customers need to edit personal information, please contact the company and request us to correct any errors or changes in your personal data at no cost.
Contact information for Rich Products Vietnam: Tel: +84 8 3866 4888 | Fax: +84 8 3866 2679 | Email: ChamSocKhachHang@rich.com
CHANGES TO TERMS
We may update these Terms from time to time, so please check back regularly. Your continued use of our platform after any modifications indicates your acceptance of the updated Terms of Use.